You may also try other ports on the hub or a different cable.Īnd, Welcome to the HP Support Community. If the device is not detected, it may not be receiving enough power or it may be blocked by internet security software. The printer should be under the USB 2.0 Bus. While you respond to that, go to System Information to check if the USB is detected or not -Ī.) From the Apple menu, choose About This Mac.Ĭ.) Under the Hardware heading on the left side of the System Information window, click USB. USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus. ![]() To better assist you - Is there an antivirus software installed on your Mac? If yes, please try disabling it and check if it works.
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